Accessibility Statement

Last reviewed: 6 February 2026
Next review due: 6 February 2027

This accessibility statement applies to the Destination South Ayrshire. This website is run by South Ayrshire Council.

How you should be able to use this website

We want as many people as possible to be able to use this website. You should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages and document attachments are not written in plain English
  • some tables do not have row or column headers
  • some documents have poor colour contrast
  • some heading elements are not consistent
  • some images do not have image descriptions
  • some images used to convey information have poor colour contrast 
  • some information in tables cannot be reached with a keyboard
  • many documents are in PDF format and are not accessible

Feedback and contact information

If you encounter accessibility barriers on our website, please let us know. You can contact us at:
Email: [email protected]

When reporting, please include:

  • your email address and name

  • the web address (URL) of the content you’re having trouble with

  • the nature of your accessibility issue (for example: “I cannot enlarge text”, “I cannot navigate with a keyboard”, “image does not have alt text”)

  • the format in which you would like to receive the information (such as accessible PDF, large print, easy read, audio recording, Braille, BSL)

We will consider your request and respond within 7 working days.

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not satisfied with how we respond to your complaint you can contact the Equality Advisory Support Services (EASS) about the accessibility of this website.

Technical information about this website’s accessibility

Destination South Ayrshire (South Ayrshire Council) is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

  1. At 400% zoom and in mobile view (320 x 256 pixels), it is not possible to read all of the content within the cookie banner as the content overflows the visible part of the screen and cannot be scrolled [This fails WCAG 1.4.10 Reflow]

  2. After tabbing from the ‘Manage Cookie Consent’ banner, the keyboard focus can move to the page content behind it. This results in the focused element being completely hidden from view by the cookie banner [This fails WCAG 2.4.11 Focus Not Obscured (Minimum)

  3. The What’s On pop-up calendar date selector is not accessible using a keyboard. [This fails WCAG 2.1.1 Keyboard]

  4. Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).

  5. On the Submit Your Event the ‘Choose Files’ button does not have accessible text [WCAG 1.3.1 Info and Relationships and WCAG 4.1.2 Name, Role, Value]

  6. The keyboard focus is not visible when it tabs onto the row of four links under ‘Stay’ section carosel. [WCAG 2.4.7 Focus Visible]

  7. Content from external third-party sites linked from our site may not meet accessibility standards and we have limited control over this

 

What we’re doing to improve accessibility

  1. Using a content management system that supports semantic HTML, heading structure and ARIA roles

  2. Ensuring adequate colour contrast for text and background

  3. Enabling keyboard navigation and logical tab order across the site

  4. Making sure images include alternative text descriptions where appropriate

  5. Testing the site with screen readers and assistive technologies

  6. Providing an accessibility-aware design process for future updates

  7. Reviewing and updating our content regularly to ensure it remains accessible

Preparation of this statement

This statement was updated on 6 February 2026. It will be reviewed at least annually and updated as required.

This website was tested tested against the WCAG 2.2 AA standard by South Ayrshire staff and using automated tools and manual checks. The tests included checks for keyboard operation, screen-reader compatibility, colour contrast, and correct use of HTML semantics and ARIA attributes.

Copyright © 2026 Destination South Ayrshire. Provided by South Ayrshire Council.